Automizely Product Reviews , 3 232 avis
Don't be fooled by their free plan. You're on a free trial for a week or two - and after that, you won't be able to collect any reviews, the "Write a review" button disappears and you'll be only able to display the reviews you've collected on your first 2-week trial.
It's a very "fine print" thing, with the free plan. They offer a free plan, but if the review app cannot collect simple text reviews - then it's useless. Imagine a restaurant would offer a free plan, when you can only look at the food, but cannot eat it. That's the situation here.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
I would like to inform you that recently our pricing plan was updated and the "write a review" feature is available on the Paid plan. Could you please help with the requirements so that we will discuss them over a quick meeting and make sure that we will help you accordingly?
If you need any further assistance, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We are looking forward to your response.
Regards,
Team Automizely
worst app ever ( we are a funded d2c brand ) , we had an issue with a review star rating, the star reviews were not showing under the product title
our team reached out to the support and its been 1 week on 3 Jan'23 its not been solved yet
we also requested then we have an important product launch on 1 Jan still they ignored it
they are mis-using our situation because they know our existing customers won't migrate because we already have a lot of reviews
Hello HappyHeed Team,
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We would like to inform you that the issue with the star rating has been fixed and we really apologize for the delay. please check and let us know if the star rating is now visible in the right place for you.
You can access our support via our live chat feature or contact us via support@automizely.com.
We are looking forward to your response.
Regards,
Team Automizely
Not working well! I used it in my store but the review from the store front is not working! Very disappointed and going to delete this app and use another one!
Hello FREAK FITNESS Team,
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
Would you be able to let us know the issue in detail so we can help you on priority?
You can access our support via our live chat feature or contact us via support@automizely.com.
We are looking forward to your response.
Regards,
Team Automizely
This app claims to be free but isn't free its a 14 days free trial then moves to a paid product. Very diseaving
I am sorry to know that your issue was not resolved and you are not happy with the feature.
It is our constant endeavor to delight our users and make their experience with the app useful.
Please note that your issue would be dealt with with utmost priority. We are available 24 X 7. You can also contact us via the live chat option available on your account or email us at:
support+reviews@automizely.com
Regards,
Anmol
Team Automizely Reviews
Probably the worst customer service ever, it took almost a week for them to install a piece of code to show the review stars and still they didnt manage to do it. I remind them everyday they still dont do it.
I asked them to completely remove the code from my theme, they said yes we have removed the code and i uninstalled the app afterwards, still two piece of code was left on my website. I manually removed it.
Do not install this app you will regret it!
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neha Karadi
Team Automizely
ce n'est pas GRATUIT, c'est une arnaque !!! ils vous donnent 14 jours d'essais, ensuite bonjour les frais, de plus le service client vous demande dès l'installation de mettre 5 étoiles, c'est de l'arnaque pure et dure, n'installez pas cette application.
Do not install it if you see that it is free. This application is not added to the review tab. Comments appear in the footer.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Nitish Batra
Team Automizely
Do not install it if you see that it is free. It totally messed up my store.
This application is not added to the review tab. Comments appear in the footer(LOL).
Customer service is like a robot. Just keeps saying that we will improve it. A complete disgrace.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
Extremely bad support, doesn't even speak english i suppose he is using a translation. However the app don't support danish and, doesn't sort by languages, not sure whether they are going to charge you in the future, app leaves code when uninstalled, including - Google Snippets and Review widgets. Make sure you create a duplicate of your current theme before downloading this app. But i recommend that you DO NOT download this app.
I am sorry to know that you are not happy with the customer service support and the app doesn't support Danish and doesn't sort by language. Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Rupam
Team Automizely
It is called a review app but actually it is a total crap on doing that. I cannot import the reviews and the service is as useless as ever. Deleted immediately, what a waste of time.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely