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AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!
THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP
Thank you for sharing your feedback.
Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide.
After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately.
We’ve now canceled the subscription associated with your account to prevent any future charges.
If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us.
If you need any further assistance, please feel free to reach out via live chat on your account or email us at support@aftership.com
Best regards,
Team AfterShip
My customers keep getting emails sent from @aftership which terribly confuse them, and of course they don't leave a review.
This company keeps sneakily switch my company email to their own to promote themselves at your expenses.
If I had known they do such thing I would not have used any of their services. I'm moving my whole techstack elsewhere
AfterShip Reviews has the best customer service of any review management app I've tried. Their team is always willing to go above and beyond to make sure their clients are happy. I have been blown away by their level of support.
My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with Ayushi agent who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.
AfterShip Reviews sets the bar high when it comes to customer service. They're knowledgeable, efficient, and always ready to help with any questions or concerns I have about the app.
Jai was fantastic, very helpful and got my questions answered quickly
So far this works ok. It was an affordable service that would import my previous reviews for free when shopify eliminated their free reviews feature. I haven't done anything besides upload reviews yet.
Great support even at every odd hours, really worth appreciating both product and service. It's my favorite app in whole of shopify app store.
With its nice feature of automated review collection, my business has seen a drastic improvement in customer loyalty, leading to an increase in sales.