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The after sales service is very good. Very prompt in solving problems. However, it slows down the loading speed of the web pages, expect improvement, thanks.
The app is new to me so I can't actually judge how well it's going to work in gaining reviews. In terms of setting up it was easy to accomplish and the advice was clear and consistent. Chat help from Prabha was very accessible, clear - and helpful!
Thanks for your valuable feedback about the support staff.
We are glad to know that you liked our application support offered. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
Great customer service! No waiting around for ages..live chat is available & they have solved both queries I had.
We are pleased to know about your experience with our support team and thanks for your valuable feedback.
it is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
the support team is fantastic. till now I am loving it. The appearance of the review widget is good.
We are pleased to know about your experience with our app and also the customer service support has been helpful.
Thanks for your feedback about the review widget. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
very nice application and responsive service
customer service available and find the solution quickly
Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.
We are continuously aiming to improve the application and work upon the suggestions given to us.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam Sarma Tamuli
Team Automizely
Even though I never really needed help (Last minute decision) He still came and provided me with the help. At least I know they are always active haha!
Thank you for your review.
We are happy to know that our Support team was helpful and thoughtful.
We are just a click away. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com.
Regards,
Nitish Kumar
Team Automizely
Nice App! Easy and fast import of the reviews. Unfortunately, you can't adjust the number of 5 star reviews, so you always import too many 5 star reviews, which looks bad.
Thank you for your valuable feedback. We are pleased to know that you liked our app.
Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Neelima Aggarwal
Team Automizely
I like this app a lot. It easily requests reviews via email to my customers. I find the ability to edit reviews helpful because I like to remove pictures from AliExpress reviews that shows the packaging because it doesn't match mine. Easy to use. Prompt response from customer service. The only reason I gave it 4 instead of 5 starts is because I lose the reviews that my customers actually give me if I remove the app. At this time, I am unaware of the functionality that would let me keep at least those reviews.
Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.
We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to have the function of having the reviews intact, even though you remove the App.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam Sarma Tamuli
Team Automizely
Good app, and very reactive support! It was easy to import product reviews from aliexpress . You can also manage each review individually.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Regards,
Automizely Team
Easy to use app and customer support is responsive and helpful. However some common features on other review apps still in development (e.g. home page reviews, discounted coupons for reviewed customers etc) - although a roadmap is available showing progress.
Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam
Team Automizely