Automizely Product Reviews , 3 374 recenzje

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4,9
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  • 95% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
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17 październik 2021

They remove their own branded logo for free. Amazing! Thanks from www.joaibeauty.ca!!! Customer support is quick

Joai Beauty
Kanada
Około 2 lata korzystania z aplikacji
3 luty 2022

I've been using this app for several months now to collect reviews. It works well and is easy to set up. I like how my customers can also leave photos as part of their reviews. When I contacted customer support to remove their branding, they did so in about 30 seconds! Great app!

Designs by Emily
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
3 listopad 2021

Srishtik was very helpful with assisting me with the initial setup. I look forward to what this app can offer me.

Suzy’s Clozet
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
19 październik 2023

Great Customer Service

My Store
Republika Południowej Afryki
18 dni korzystania z aplikacji
Edytowano 16 listopad 2022

Super helpful customer service and the app runs autonomously without much need to monitor. Very happy with app overall.

Musculoskeletal Australia
Australia
Około 2 lata korzystania z aplikacji
7 kwiecień 2022

Online shopping can be iffy. Automizely helps with customer trust and retention. I especially love the automatic review emails and the ability to show my customers what others are saying about my products.

KAJ Clothing
Kanada
Około 2 lata korzystania z aplikacji
2 styczeń 2023

worst app ever ( we are a funded d2c brand ) , we had an issue with a review star rating, the star reviews were not showing under the product title

our team reached out to the support and its been 1 week on 3 Jan'23 its not been solved yet

we also requested then we have an important product launch on 1 Jan still they ignored it

they are mis-using our situation because they know our existing customers won't migrate because we already have a lot of reviews

HappyHeed.com
Indie
Około 2 lata korzystania z aplikacji
AfterShip & Automizely odpowiedział(a) 3 styczeń 2023

Hello HappyHeed Team,

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We would like to inform you that the issue with the star rating has been fixed and we really apologize for the delay. please check and let us know if the star rating is now visible in the right place for you.

You can access our support via our live chat feature or contact us via support@automizely.com.

We are looking forward to your response.

Regards,
Team Automizely

26 listopad 2021

Love this app! Once you set it up and test a few subject lines the reviews start to come in. Also love that you can request reviews from previous orders, especially handy if you have a new store looking to start building up reviews.

Reetly
Maroko
Około 2 lata korzystania z aplikacji
8 marzec 2022

We needed to be able to have reviews with images and this app more than fit the bill. Support was very quick to respond.

The Cedar & Sage Boutique
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Edytowano 1 grudzień 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.

FurnishNook - Better Design and Quality Furniture
Wielka Brytania
Około 2 lata korzystania z aplikacji
AfterShip & Automizely odpowiedział(a) 2 grudzień 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely