Automizely Product Reviews , 3.373 avaliações
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Je mets juste 4 étoiles car je viens de l'installer sur ma boutique de bijoux faits main. À voir dans le temps. Pour l'instant service client par chat très rapide et efficace. Les fonctionnalités de base sont là avec possibilité d'affichage en français. Je regrette juste de ne pas pouvoir déplacer le widget car tout en bas de la page produit donc peu visible.
Nous sommes heureux de connaître votre expérience avec notre équipe d’assistance et nous vous remercions pour vos précieux commentaires.
Je suis désolé de savoir que vous ne pouvez pas déplacer le widget, il est toujours agréable de connaître les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et fournir une expérience engageante. J’ai pris note de vos suggestions et je les ai transmises à notre équipe produit.
Nous visons continuellement à améliorer l’application et à travailler sur les suggestions qui nous sont données par nos utilisateurs. Ainsi, à l’avenir, vous serez heureux de voir plus de fonctionnalités améliorées pour améliorer votre expérience avec l’application.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre équipe d’assistance est disponible 24h / 24 et 7h / 7 pour vous aider.
Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support+reviews@automizely.com
Cordialement,
Rupam Sarma Tamuli
Équipe Automizely.
Easy to set up. Support is awesome. Have only had it a short time but so far it is exactly what I needed.
Chat support was very helpful and fast. We use automizely marketing and now automizely reviews and are loving boths so far. Everything is so easy to customize without being too time consuming.
Be careful with this app - they do not allow you to download any reviews you collect through them! Installation is also tricky, and the support team takes around 2 working days to help you with the installation. The is the reason we cannot use this app, unfortuantely.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Shahvaz
Team Automizely
I used this app , and i like it , thank you very much and you are the pest , theye have a beautiful support team
It's so easy to use. It solved the problem that I imported comments from AliExpress. Most importantly, it is free. Even so, online customer service can serve you in time, which is great!
Helpful support staff showed me the solution to a problem I was facing. Now I am aware how to proceed.
Great App, amazing, super active support team. This App is very well designed and I would recommend it to literally anyone wanting to add reviews to their store! 100X Better than the original Shopify reviews app!
So far the app is easy to use and provides the right tools for our purposes! We needed a place for photo reviews, and the widget is clean and functional.
Great so far! Really fast customer service and support! I had it installed very quickly and my questions were answered right away.