Avaliações (3.407)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
24 de julho de 2024

Love ❤️

Express XWAY
Estados Unidos
20 dias usando o app
AfterShip deixou uma resposta 25 de julho de 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Data de edição: 21 de setembro de 2021

Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.

Boob-eez
Estados Unidos
Quase 3 anos usando o app
AfterShip deixou uma resposta 21 de setembro de 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

24 de novembro de 2021

Very friendly customer service and easy installation - Would absolutely recommend to anyone who's looking for automated review emails

CLUB NOUVEAU
Austrália
Mais de 2 anos usando o app
AfterShip deixou uma resposta 1 de dezembro de 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

Data de edição: 21 de julho de 2021

It was amazing . the app is amazing.i prefer others use this app. very easy to integrate and easy to import

INWEMART
Estados Unidos
Mais de 2 anos usando o app
AfterShip deixou uma resposta 22 de julho de 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

31 de dezembro de 2021

The team is very helpful and friendly, I especially liked talking with Aditi. So far I have no complaints about this app. It’s easy to customise and works very well.

HunniMelon
Barbados
Aproximadamente 2 anos usando o app
AfterShip deixou uma resposta 31 de dezembro de 2021

We are pleased to know about your experience with our app and also Aditi from customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

Data de edição: 22 de abril de 2021

all i can say about customer service is they are the best. they are more then fast. they are helpful. the best.

Gen U Us Products
Estados Unidos
Aproximadamente 2 anos usando o app
AfterShip deixou uma resposta 23 de abril de 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Neelima Aggarwal
Automizely Team

21 de outubro de 2022

Great app. Awesome customer service. The only downside is that I do think it makes my stores speed score a bit lower

connectcocrystals
Estados Unidos
Aproximadamente 2 anos usando o app
AfterShip deixou uma resposta 22 de outubro de 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Team Automizely

Data de edição: 1 de dezembro de 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.

FurnishNook - Better Design and Quality Furniture
Reino Unido
Aproximadamente 2 anos usando o app
AfterShip deixou uma resposta 2 de dezembro de 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

25 de janeiro de 2022

Awesome app and incredible support. Been searching for an app to display reviews and send review requests to my customers for a while now and Automizely just ticks all the boxes

Proudfeet
Estados Unidos
Quase 2 anos usando o app
AfterShip deixou uma resposta 26 de janeiro de 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

1 de setembro de 2022

So far so good. the support team was really helpful in getting us setup. We look forward to using the app to collect review from our future customers.

I Belong to a POet
Canadá
Mais de 1 ano usando o app
AfterShip deixou uma resposta 2 de setembro de 2022

Feedback like this makes it all worth it! Thanks for taking the time to write that. We post regular updates and product info on our social media channels. Feel free to follow along 😁