Recensioner (3 409)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 1 december 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.

FurnishNook - Better Design and Quality Furniture
Storbritannien
Ungefär 2 år användning av appen
AfterShip svarade 2 december 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

25 januari 2022

Awesome app and incredible support. Been searching for an app to display reviews and send review requests to my customers for a while now and Automizely just ticks all the boxes

Proudfeet
USA
Nästan 2 år användning av appen
AfterShip svarade 26 januari 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

1 september 2022

So far so good. the support team was really helpful in getting us setup. We look forward to using the app to collect review from our future customers.

I Belong to a POet
Kanada
Mer än ett år användning av appen
AfterShip svarade 2 september 2022

Feedback like this makes it all worth it! Thanks for taking the time to write that. We post regular updates and product info on our social media channels. Feel free to follow along 😁

27 maj 2022

New to app but like what I see so far. Customer service was very helpful in getting the app working for my website.

The Sock Bag, LLC
USA
Mer än ett år användning av appen
AfterShip svarade 3 juni 2022

Thanks for your valuable feedback about the customer service support.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

Redigerat 27 oktober 2022

so far so good havent had a chance to check it all out yet but will be able to look more into other aspects hope that it is useful

Retail therapy
USA
Mer än ett år användning av appen
9 november 2021

Works like it should be. The app is pretty straight forward to setup and configure. Really like it.

LALA AUSTRALIA
Australien
Mer än ett år användning av appen
AfterShip svarade 10 november 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

8 mars 2022

Super easy to use and support is great and very easy to work with. I haven't used it long enough to get any reviews but hopefully it provides value to the company

Dugout Sports
USA
Mer än ett år användning av appen
AfterShip svarade 8 mars 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

11 oktober 2022

There are a few features I would like to be customisable but apart from that, its a very good app and service.

LUV
Storbritannien
Mer än ett år användning av appen
AfterShip svarade 31 oktober 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

Redigerat 30 maj 2021

i used this help to get reviews on my products and it's really awesome but there is no any option for the customers to give review manually on product page please just add this feature and your app will be the no. 1 customer support is also very helpful thanks Priyanka for helping me

Classy Apple
Indien
Mer än ett år användning av appen
AfterShip svarade 31 maj 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. I understand you would like to have the option of giving reviews manually on product pages. We will try our best to ensure that your experience with us becomes a 5 star one.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around Automizely Reviews.

Regards,

Rupam

Team Automizely Reviews

Redigerat 30 september 2021

The app was quick and easy to install. My initial tests showed an issue with displaying the email in Thunderbird. The support team passed this on to the developers who fixed the problem. I found it reassuring that they acted to fix the issue.

CritterCrates
Australien
Ungefär ett år användning av appen
AfterShip svarade 18 oktober 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam
Team Automizely