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The app wouldn't upload my past reviews even using the correct format required. I even had a customer service person assist me and they couldn't figure it out. The app has the potential to be great, but a key feature wasn't working.
Thank you for your feedback.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Shahvaz
Team Automizely Reviews
Very great app! Works very well in my theme. It works even better for me than other paid apps. The online staff solved my problem very quickly, thanks a lot! I highly recommend using this app.
I used this app to import reviews. I like how easy the app made importing. It would be great if the app could allow me to choose a mix of 4 and 5 stars reviews, instead of just selecting the x recent reviews.
Hello, thank you for your kind words and suggestion. We will look this and try to implement the option of choosing the mix of 4 and 5 stars reviews option in the near future.
Regards,
Rupam
Automizely Reviews Team
Using this app to collect the reviews. It has all the functions needed to collect reviews. Support is very helpful too.
The app is absolutely easy to use and the customer service is excellent. very responsive and helpful. He guided me through every setup with patience. Excellent services. strongly recommended.
This app is very nice.I can't velieve it is free.
When I upload a comment, it reminds me that I only have a posting quota of 100 comments and asks me to go to customer service to unlock the limit.
I thought at first that there was a fee for this unlocking limit.
But when I got to customer service, he unlocked the limit for me straight away. Now I can post more comments!
Im new to using this app I've tried others before that charge way more but so far it's easy to manage and the reviews are easy to download and I'm getting the same results as some of the other paid apps I've used!
Thanks for your valuable feedback.
We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
simple and easy to use! thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Nitish helped me checking my issue! thanks a lot. recommed you guys to download this app. beacuse it shows pretty form on your shop.
Easy to use and support is 5/5. They are super fast to respond and friendly as well. I would highly recommend it to anyone starting out.