評價 (3,409)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2021年8月23日

Really great customer experience! Solved my queries within few minutes . I am looking forward to use their service

MELODIEE
印度
使用應用程式 9天
編輯時間:2023年3月27日

Shady shady shady. So all the 5 star reviews are because they offer to remove the automizely branding if you give them a good review (surely this is against Shopify TOS?). They also start you out on a free trial of the premium plan which masks the complete lack of functionality of the free plan.

You can't collect reviews on the free plan! This is a reviews app that can't collect reviews! The button on your website that says "write a review" disappears after the trial ends. That is absolutely ridiculous. Do not trust the other reviews. Sort by 1 and 2 stars to get the real picture.

National Parks Partnership
美國
使用應用程式 9個月
2023年9月12日

nothing

108 Knots
印度
使用應用程式 9個月
AfterShip 已回覆 2023年9月13日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

Also, we are continuously working to improve the application hence you will notice other enhanced features soon.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team AfterShip

2022年2月7日

Great app, imports reviews quickly. The support team was very helpful & responsive. Thank you so much!

RLRockets
美國
使用應用程式 9天
2021年12月24日

Quick respond and quick fix. I enjoy reaching out for help to help myself learn how this E-commerce business works.

mohanboutique
美國
使用應用程式 7個月
AfterShip 已回覆 2021年12月24日

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

編輯時間:2022年12月3日

their customer service was awesome .fast reply and i recommend this app it really helps a lot ......thanks

Uniquitystore
美國
使用應用程式 9天
2022年6月7日

I used this app to help me with customer reviews, amazing app, I like how it gives you different styles

ParaParkerStuff
美國
使用應用程式 7個月
2021年5月20日

The Product Review App Is More Than Just Convenient, Valuable And Free! It's A Must Have And The Perfect Add-On App.

PRICKY PANDA
美國
使用應用程式 9天
2021年11月3日

Great looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.

InnoApp
加拿大
使用應用程式 7個月
AfterShip 已回覆 2021年11月3日

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to display the Full name of customers.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Team Automizely

2021年7月3日

Brilliant app but is missing a few things I would like. For example, I'd love to change the colour of the star rating instead of it being yellow. Also, the review request emails are great but I'd love to be able to send a second email to my customers to offer them a discount once they have left a review instead of having to manually do it. Other than that I love the app!

BB Cosmetics
英國
使用應用程式 7個月