Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

Edited July 8, 2021

The apps is easy to use, however I am not able to edit and clean up the content. Will try uploading.

TotyAngel
Singapore
12 days using the app
AfterShip & Automizely replied July 8, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

February 3, 2023

I recently purchased the 3D Electric Silicone Facial Cleanser and have been using it for a few weeks now. I have sensitive skin and was looking for a gentle, yet effective cleansing device to add to my skincare routine.

worldheybuystore
Australia
11 days using the app
AfterShip & Automizely replied February 3, 2023

Thanks for your feedback. However, this seems to be a review posted on behalf of a specific product, not the Reviews application.

Please let us know if you have any difficulties using the Reviews app so that we can help schedule a call for you with our experts.

You can also reach us via our live chat platform from your account or email us at support@automizely.com.

Looking forward to your response.

Regards,
Team Automizely

June 3, 2021

This app works really well for my store. This app allows me to add any reviews that I need and adding them to my store is so easy

Evertor
United States
9 days using the app
AfterShip & Automizely replied June 3, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely Reviews

Edited March 15, 2023

nice app and very good support. some areas are can not be edit on widget. that should be fix.
thank you.

Delly Shop
Türkiye
8 days using the app
AfterShip & Automizely replied March 15, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving a high experience.

Please let us know if you have any other queries or feedback via live chat or email at support@automizely.com.

Regards,
Team Automizely

July 1, 2021

We are not using the Ali Reviews part of the app but are using the request for reviews via email and will update review in a couple of days once we see if any unexpected behaviour occurs i.e. emails should only be sent to new customers not all historic ones. It would be useful if the reviews could be imported from Facebook, Google, etc.

City Books & Lotto
New Zealand
8 days using the app
AfterShip & Automizely replied July 1, 2021

Thanks for your valuable feedback. We hope you will find our app useful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

July 25, 2022

Customer service was fast and right to the point. i would definitely check the other features and definitely if i need to upgrade i will do so

mishnsamshop
United Kingdom
6 days using the app
AfterShip & Automizely replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support and Review App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

June 9, 2022

Very good app and the support team is very nice. There is a little difficult to install for new one. If you have some code knowledge it will be fine.

MIEAP
China
5 days using the app
May 16, 2021

I used this app to import reviews. I like how easy the app made importing. It would be great if the app could allow me to choose a mix of 4 and 5 stars reviews, instead of just selecting the x recent reviews.

mybabydearie
Singapore
5 days using the app
AfterShip & Automizely replied May 17, 2021

Hello, thank you for your kind words and suggestion. We will look this and try to implement the option of choosing the mix of 4 and 5 stars reviews option in the near future.

Regards,

Rupam

Automizely Reviews Team

December 8, 2021

Nitish has been very helpful for me. I like this app so far, does the job and I like that I can change the colour of the stars.

Firefly Surplus
United Kingdom
4 days using the app
AfterShip & Automizely replied December 9, 2021

We are pleased to know about your experience with our app, and also Nitish from the support team was able to help you.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

March 27, 2022

Great 24/7 support - fast and helpful. The app appears to have excellent features and advised continually developing new features. Would be good to have more than two social media platforms available and improve the aesthetics and custom ability of widgets. Amazing value and can't wait to start using. Thanks automizely team!

max and blu
Australia
2 days using the app
AfterShip & Automizely replied April 4, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely