Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

December 19, 2022

This an all in one App, it makes your process of setting up your store a lot easier especially on the Marketing side.

Straight Out of Morocco
Morocco
8 months using the app
AfterShip & Automizely replied December 19, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available over chat or via email at "support+reviews@automizely.com".

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

December 28, 2021

Great support, a great app for free that meets all my requirements in the Shopify store. Great option to import existing reviews.

XStitchPatterns
Latvia
9 days using the app
March 7, 2022

Amazing, easy and simple! Love it and do recommend it. Was by far easy and amazing customer service and quick help.

Levona Scenting
United States
9 days using the app
July 30, 2022

Gute Anwendung. Muss für alle Geschäfte haben. Ermöglicht das Hinzufügen von Feature-Rezensionen für die Homepage. Es wäre gut, wenn wir die Option haben könnten, eine Sternebewertung unter dem Produktnamen für das Theme hinzuzufügen.

MarcyFashion
Germany
9 days using the app
August 31, 2022

It's a nice app to use and the customer service is perfect and very fast. Great app! Thanks to Subash in particular.

Maikler
Netherlands
9 days using the app
September 1, 2022

ich bin mit den Funktionen zufrieden. Bisher kostenlos, mal sehen wie es aussieht wenn die Testphase vorbei ist.

shop.pepper-agency.de
Germany
9 days using the app
July 20, 2021

I used this app about 10 days, I feel so good about it. And it helps a lot. But only one reget is this app can't upload the video review to products. Hope it will improve later. Good app

Wetop- tech
China
8 months using the app
AfterShip & Automizely replied July 21, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

February 10, 2022

Great and super fast customer support. I really like all Automizely apps I used so far. Can't wait for future features

Alessandra Mia
United States
9 days using the app
Edited March 27, 2023

Shady shady shady. So all the 5 star reviews are because they offer to remove the automizely branding if you give them a good review (surely this is against Shopify TOS?). They also start you out on a free trial of the premium plan which masks the complete lack of functionality of the free plan.

You can't collect reviews on the free plan! This is a reviews app that can't collect reviews! The button on your website that says "write a review" disappears after the trial ends. That is absolutely ridiculous. Do not trust the other reviews. Sort by 1 and 2 stars to get the real picture.

National Parks Partnership
United States
9 months using the app
August 23, 2021

Really great customer experience! Solved my queries within few minutes . I am looking forward to use their service

MELODIEE
India
9 days using the app