Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

December 24, 2021

Quick respond and quick fix. I enjoy reaching out for help to help myself learn how this E-commerce business works.

mohanboutique
United States
7 months using the app
AfterShip & Automizely replied December 24, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited December 3, 2022

their customer service was awesome .fast reply and i recommend this app it really helps a lot ......thanks

Uniquitystore
United States
9 days using the app
June 7, 2022

I used this app to help me with customer reviews, amazing app, I like how it gives you different styles

ParaParkerStuff
United States
7 months using the app
May 20, 2021

The Product Review App Is More Than Just Convenient, Valuable And Free! It's A Must Have And The Perfect Add-On App.

PRICKY PANDA
United States
9 days using the app
November 3, 2021

Great looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.

InnoApp
Canada
7 months using the app
AfterShip & Automizely replied November 3, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to display the Full name of customers.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Team Automizely

July 3, 2021

Brilliant app but is missing a few things I would like. For example, I'd love to change the colour of the star rating instead of it being yellow. Also, the review request emails are great but I'd love to be able to send a second email to my customers to offer them a discount once they have left a review instead of having to manually do it. Other than that I love the app!

BB Cosmetics
United Kingdom
7 months using the app
November 7, 2022

Have only just started using this app so I am not sure how well it works yet, but I can completely base my 5 star rating on the service I just received from Prabha! Amazing thank you very much for your assistance so far. Brilliant!

North Storm®
Australia
8 days using the app
August 16, 2021

Customer service is great! Awesome app for small companies looking to build their brand. Easy to use as well.

The Kulture Killer
United States
8 days using the app
October 26, 2022

Great app with plenty of features even on the free plan. Customer service is always on hand to help.

Raahat Kaduji
United Kingdom
8 days using the app
November 16, 2021

It's a great app. It has everything I need. It's easy to add reviews and edit them. I had a problem because I didn't figure it out myself. The issue turned out to be very simple and easy to solve. Srishtik from support helped me politely and promptly. I am very grateful. Thank you!!! I will continue to use the app)

HBS
Ukraine
8 days using the app