Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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I think this is a fabulous app, however, I had annoying issues since the Shopify update and that caused me to have issues with the app for over a month. While the support is usually phenomenal, this issue seemed to be tricky for everyone to resolve, leaving me frustrated and overwhelmed. But my faith in this app was restored by the wonderful support of Aditi. As I was about to switch to a different app, she went above and beyond to figure out the issue with Aliexpress and resolve my issue. She spent HOURS with me figuring it out. Despite the occasional software glitch, Aditi has kept me as a loyal and happy customer!
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We are actively working on your concern please be assured.
You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Team Automizely
Recommended! Great support as well. I've been pleasantly surprised about everything about this app, very easy to use.
been great so far, grateful for the assistance I have received from support. excited to start pulling in some incredible reviews !
Excellent customer service. Very prompt replies and helped with quota and removal of "powered by...". Would gladly recommend them
Easy to install and understand. Customer service was easy to contact, fast, and very helpful. I wish you more success.
Easy to use and amazing template, I was installing completely via mobile and it works seamlessly to display on my website.
great love the support sand the free function would totally recommend it to anyone any day . any year
a great app and a great customer service team. App is Easy to install and use and it has good user experience
Estou usando o Automisly para importar os comentários e funcionou bem. A equipe de suporte respondeu rapidamente aos meus problemas e agradeço sua paciência
I am amazed at all the capabilities this app provides. Also excellent customer service. Still learning all the various functions.