Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

December 24, 2021

Quick respond and quick fix. I enjoy reaching out for help to help myself learn how this E-commerce business works.

mohanboutique
United States
7 months using the app
AfterShip & Automizely replied December 24, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

June 7, 2022

I used this app to help me with customer reviews, amazing app, I like how it gives you different styles

ParaParkerStuff
United States
7 months using the app
November 3, 2021

Great looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.

InnoApp
Canada
7 months using the app
AfterShip & Automizely replied November 3, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to display the Full name of customers.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Team Automizely

July 3, 2021

Brilliant app but is missing a few things I would like. For example, I'd love to change the colour of the star rating instead of it being yellow. Also, the review request emails are great but I'd love to be able to send a second email to my customers to offer them a discount once they have left a review instead of having to manually do it. Other than that I love the app!

BB Cosmetics
United Kingdom
7 months using the app
May 8, 2021

This app help me a lot but would be great if we had a buttom to remove undesired reviews imported by mistake to Shopify Database (not only to Hide but to delete from Database)

Loja Huse
Brazil
7 months using the app
AfterShip & Automizely replied May 8, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience best one.

Regards,
Automizely Team

September 13, 2021

Satisfied, the app is really useful and has a supereasy interface. The import of the reviews works perfectly. Support is very helpful and quick. Suggestion: I would like to customize a little more the style of the email sent to the Clients, but it's already a good level of customization.

PurrStyle
Italy
6 months using the app
AfterShip & Automizely replied September 13, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

May 11, 2021

I just installed it so I am not 100% of how it will work just yet. But what I can say is the customer service is OUT of this World!!! They are AhhhMazing!! Very helpful and quick to respond!

Faux Luxe Beautique
United States
6 months using the app
AfterShip & Automizely replied May 11, 2021

Thank you for your kind words.

Glad to know that the AfterShip app and support team is living up to your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Automizely Team

September 1, 2021

like this app, simple to use, and very helpful customer service, just one advice , the view page could be opened more faster, hope the team will fix it soon.

UNiCOA
China
6 months using the app
AfterShip & Automizely replied September 15, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

December 9, 2022

The after sales service is very good. Very prompt in solving problems. However, it slows down the loading speed of the web pages, expect improvement, thanks.

WNY-winny collection
Romania
6 months using the app
June 5, 2022

The app is new to me so I can't actually judge how well it's going to work in gaining reviews. In terms of setting up it was easy to accomplish and the advice was clear and consistent. Chat help from Prabha was very accessible, clear - and helpful!

The Seasonist
United Kingdom
6 months using the app
AfterShip & Automizely replied June 5, 2022

Thanks for your valuable feedback about the support staff.

We are glad to know that you liked our application support offered. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely