Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatility, and smooth performance. They appreciate its easy review import feature and customization options. The customer service is praised for its promptness and extra efforts, including video call explanations. The app is valued for its fair pricing, robust platform, and positive impact on store management, sales boost, and customer engagement.

November 20, 2023

The reply was efficient, but the problem-solving was not efficient, finally, the problem was solved. Thank you, team.

DOVOH® Official | Professional Laser Level
China
About 1 year using the app
AfterShip & Automizely replied November 22, 2023

Thanks for your valuable feedback and for acknowledging our team's efficiency in responding to your inquiry.

We apologize for any inconvenience you had to face during the problem-solving process and really appreciate your understanding. Your feedback is crucial to our improvement efforts. We are happy the issue was resolved. Your insights will guide us in providing better service.

Please let us know if you have any other queries or feedback. We are available 24/7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews

November 30, 2023

easy to use. cost a little time lug to show.

wimo online store
Japan
About 3 hours using the app
AfterShip & Automizely replied December 1, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any further assistance with the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

January 7, 2024

Great great app!!

Swishy
Sweden
9 days using the app
AfterShip & Automizely replied January 8, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited July 21, 2021

It was amazing . the app is amazing.i prefer others use this app. very easy to integrate and easy to import

INWEMART
United States
Over 2 years using the app
AfterShip & Automizely replied July 22, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

Edited April 22, 2021

all i can say about customer service is they are the best. they are more then fast. they are helpful. the best.

Gen U Us Products
United States
About 2 years using the app
AfterShip & Automizely replied April 23, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Neelima Aggarwal
Automizely Team

Edited December 1, 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.

FurnishNook - Better Design and Quality Furniture
United Kingdom
About 2 years using the app
AfterShip & Automizely replied December 2, 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

January 25, 2022

Awesome app and incredible support. Been searching for an app to display reviews and send review requests to my customers for a while now and Automizely just ticks all the boxes

Proudfeet
United States
Almost 2 years using the app
AfterShip & Automizely replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

November 3, 2021

very nice application and responsive service
customer service available and find the solution quickly

Monya
France
Almost 2 years using the app
AfterShip & Automizely replied November 4, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited October 27, 2022

so far so good havent had a chance to check it all out yet but will be able to look more into other aspects hope that it is useful

Retail therapy
United States
Over 1 year using the app
November 9, 2021

Works like it should be. The app is pretty straight forward to setup and configure. Really like it.

LALA AUSTRALIA
Australia
Over 1 year using the app
AfterShip & Automizely replied November 10, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely