Reseñas (689)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
13 de septiembre de 2024

Good, everything is automated and good customer service!

Top Gold Shop
Singapur
24 días usando la aplicación
5 de septiembre de 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
Estados Unidos
3 meses usando la aplicación
23 de noviembre de 2024

Not working

Way You Want - USA
Estados Unidos
4 meses usando la aplicación
AfterShip respondió 24 de noviembre de 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by product synchronization and recovering the deleted products. Your feedback is important to us, and it’s clear we have not met your expectations.

Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution?

Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away.

Thank you for giving us the chance to make things right.

With sincere apologies and gratitude for your feedback.

You can always contact us via the live chat option available on your account or email us at support+feed@aftership.com

Fecha de modificación: 5 de septiembre de 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
Estados Unidos
3 meses usando la aplicación
AfterShip respondió 26 de julio de 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

5 de septiembre de 2024

Very resposive and helpful!

Simply Me Boutique
Estados Unidos
Alrededor de 1 año usando la aplicación
5 de agosto de 2024

It was easy and smooth not as fast but really nice

My Store
Estados Unidos
3 meses usando la aplicación
AfterShip respondió 7 de agosto de 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

7 de julio de 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
Estados Unidos
Alrededor de 1 mes usando la aplicación
25 de julio de 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
Estados Unidos
24 días usando la aplicación
23 de septiembre de 2024

Kumar is amazing

Johnny Dealz
Estados Unidos
2 meses usando la aplicación
25 de julio de 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
Estados Unidos
Alrededor de 1 mes usando la aplicación