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We installed this app and once i logged into this app. This app have very good support service. We had contacted through chat support with Moazzam and he heard our issue and provide resolution with immediate effect. I appreciate it.
good prompt service
Great help from akanshka, thank you:)
support was responsive and fast
I am trying this app for the first time. I love the idea of having an app built for my store for free.
Ayushi was great! Took their time with me and promptly resolved my issues :)
Thanks so such its really work
So far this app has been really helpful to get my items into Tik Tok. Definitely would recommend!
It took a minute for anyone to respond but once I got in touch with Kumar we sorted out the issue within minutes.
We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify.
There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup.
Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading.
Can't thank them enough!
Shout out to Kumar for helping clarify a few things for us on call!