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I have the best customer service experience with Jai. He was so fast and polite and resolved my issue immediately.
Also, this makes using your TikTok Shop an instant success. So much easier than going it alone!
Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!
It was easy and smooth not as fast but really nice
Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.
We are open to suggestions if ...
Ayushi helped me a lot on my issue with subscription, and asking for confirmation that is resolved my issue, that is professional. Very well support team.
Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!
Pretty expensive. Customer service chat is ZERO help. They always ask for 10-15 min but then quickly say it's taking longer and they will need to reach out later via email. There are no quick fix resolutions for any problems, it's always a lengthy process. Paying $600 a month for bare minimum. Orders don't roll over so if you run out and have to pay for 500 you will lose what you don't use. Items ...
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you’ve experienced. Your satisfaction is our top ...
Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!
Customer Service is excellent. It's improving, but still not very intuitive for set up.
Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent.
We understand that the setup process can ...
i like this app because it is easy to use. The support it always there to answer your questions. Thank you
Great app. Helped me to sync my Shopify products to my TikTok shop, thereby bringing my products to a greater audience.
Karan has also been fantastic in helping me sort the technical issues I faced whilst trying to sync the products.