レビュー (678)

総合評価
4.8
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年12月25日

Great customer service

KR Royalty Collection
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年11月16日

she is a boss did exactly what she said she would do .

Bluebee's One Stop Shop
アメリカ合衆国
アプリの使用期間:3日
2023年12月6日

Jai was fast and fantastic

The Olde Hickory Alchemist
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年12月7日

Great help from the awesome customer service and I love my 30 day free trial opportunity to get started!

Browngold Fashion
アメリカ合衆国
アプリの使用期間:約2時間
2023年10月22日

very helpful customer service

The Wrapistry
イギリス
アプリの使用期間:4ヶ月
AfterShipが返信しました 2023年10月23日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2023年12月14日

ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!

iLevel Lab
アメリカ合衆国
アプリの使用期間:約2時間
AfterShipが返信しました 2023年12月16日

I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application.

I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application.

Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance.

Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.

Regards,
Team AfterShip

2024年3月6日

It is a wonderful app

Trendy Fashions R-US LLC
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年10月10日

Very easy to set up! Support help you to go step by step

Banda Bags
アメリカ合衆国
アプリの使用期間:約18時間
2023年10月13日

Fabulous! Super easy & straightforward

shopkleindesigns
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年12月18日

Very helpful

Hair For Queens by My Roial Ears
イギリス
アプリの使用期間:2ヶ月