Omtaler (689)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
10. september 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
Storbritannia
Rundt 2 år bruker appen
AfterShip svarte 11. september 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.

We highly value your business and have sent you an email with additional details.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

13. september 2024

Good, everything is automated and good customer service!

Top Gold Shop
Singapore
24 dager bruker appen
9. august 2024

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.

the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Melange Blanc NYC
USA
3 måneder bruker appen
13. august 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
Storbritannia
8 måneder bruker appen
5. september 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
USA
4 måneder bruker appen
12. juli 2024

Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.

Evolve Collective
USA
6 måneder bruker appen
17. april 2024

We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify.

There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup.

Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading.

Can't thank them enough!

Shout out to Kumar for helping clarify a few things for us on call!

Doctor Trigger
USA
10 måneder bruker appen
7. juli 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
USA
Rundt 1 måned bruker appen
5. september 2024

Very resposive and helpful!

Simply Me Boutique
USA
Rundt 1 år bruker appen
23. september 2024

Kumar is amazing

Johnny Dealz
USA
2 måneder bruker appen