Omtaler (634)
Raffiner
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Etter vurdering
Good app. Does mostly what it needs to do. However it's slow to sync and also it doesn't carry across product EAN data to the Tik Tok listing, which of course is super important and very much needed.
As we have around 11,000 products, and some of them have variants, I'm not going to be manually copying and pasting every one of the barcodes from my Shopify store into the TikTok Shop equivalent listing. This is surely one of the things that the app is meant to do.
Where an EAN exists on Shopify, the conversion code they have in this app that creates the listing in Tik Tok should copy this across.
This is mega important to us and it will be (or should be) to any other Shopify merchants that would want to use your app.
I've raised this and other glitches like this with your tech / integration team, who so far have been very quick to respond, so I'm hopeful this can be added soon.
I'm surprised this hasn't been raised already. Or, is your app new and not fully operational?
Thanks for your valuable feedback. We are happy to know that you found the app good & useful.
Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further.
As for the products taking time to sync in the app, we are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user friendly and provide a great support experience.
Regards,
Team AfterShip.
This is too early to provide a review as I am in a setting up stage. Surely will provide a review once started utilizing the app
We are glad to know that you are setting up the app. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
Just installed and the setup was very simple. Customer Service is great as well. I'm looking forwards to increasing my sales.
The app front page is good and handling is easy, but it is proposing other store witch is not good .
Thank you for your valuable feedback.
This has been noted and we will ensure that you experience with our app is up to your expectations. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I used automizely mobile app and installed it for my store. In just few clicks my mobile app was up and running. Please install the app with store name.
I have installed this new app onto my shop and my first support experience to help me with an issue was great. Support available very fast and help you with pleasure.
It is not made clear that they have to send you a code to INVITE you after you've installed the app and it's even listed as a sales channel which means you're sharing some data with this app and are unable to use it unless invited. I recommend steering clear of this one to make sure you protect yours and your customers data.
Thank you for your Feedback.
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. Please be rest assured that all of your data with Aftership is absolutely safe since we follow SOC2 compliance.
We regret the inconvenience caused to you.
Regards,
Team Automizely
Not very happy. The app advises that I have made sales but in contrast, there are no orders??? I placed a test order and could see that the total sales increased but the orders didn't. I spoke to Shakti (the agent) who wasn't very helpful at all I asked about the disparity and he advised: "it takes some time to get reflected here". Which isn't helpful. I am unsure if I have customers who have paid and the status of their orders. This is potentially a bad reflection on the www.sweetieshoppie.co.uk
Thank you for your valuable feedback.
This has been noted and we will ensure that your experience with our app is up to your expectations. We are really eager to know how we can make your experience a 5 star one.
Regards,
Automizely Team
So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and you found it easy.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Awesome app..looking forward to doing more with it!! Great support. very responsive app. Only wish we could rename and brand the app.