Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
12 januari 2022

After installing the app it was not working. I want to delete it and there is no option to do that as it shows as a sales channel and not an app.

Fusion Forever Creations
Verenigde Staten
App gebruikt gedurende Ongeveer 2 uur
AfterShip & Automizely heeft geantwoord 12 januari 2022

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app and you are also unable to delete it.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience.

You are our valued user and we will ensure that you have a great experience with our app.

Apologies for the inconvenience caused.

Regards,
Rupam Sarma Tamuli
Team Automizely

13 oktober 2021

Scrap Don't Install it . its misleading . its not mobile app builder. After installing There is no option To launch or customize its showing your Own Website in Browser There is no App .

wooTech.co.za
Zuid-Afrika
App gebruikt gedurende Ongeveer een uur
AfterShip & Automizely heeft geantwoord 14 oktober 2021

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.

You are our valued user and we will ensure that you have a great experience with our app.

Apologies for the inconvenience caused.

Regards,
Neelima Aggarwal
Team Automizely

9 september 2021

I installed the app to try but it not works and it can not delete. Could you please delete it, I want to remove it from my site

Heria Shop
Zuid-Korea
App gebruikt gedurende 12 dagen
AfterShip & Automizely heeft geantwoord 9 september 2021

Thank you for sharing your feedback.

It is unfortunate to know that you want to delete the app and no longer want to use it.

We would like to contact you to investigate the reason for your discontentment with our app as, we work really hard to make our app user friendly and provide a great support experience.

You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

26 augustus 2021

This app is quite miss leading. They make it seem like they will built an app for your store, but they are adding your store and name to their app. In essence you are advertising their app and others store.

Autism Dare To Be Different
Verenigde Staten
App gebruikt gedurende Ongeveer een uur
AfterShip & Automizely heeft geantwoord 26 augustus 2021

Thanks for sharing your valuable feedback. We understand your concern and have made a note of it. Our product team is going to check the feasibility of the feature suggested by you and if found feasible to be implemented, you will be notified about the same.

Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.

Regards,
Nitish Kumar
Team Automizely

Bewerkt 15 augustus 2021

It is SHOCKING how unprofessional and horrible Automizely customer service and support is. Please remove your app from my store? To delete is inposible! All apps in shopify are removable quickly! Please remove your garbage from my store NOW!!! Update: To REMOVE this APP from your shopify store - Shopify Account > Settings > Sales Channel > Automizely Mobile App Builder > DELETE

Jacinta Taurus
Australië
App gebruikt gedurende 18 dagen
AfterShip & Automizely heeft geantwoord 16 augustus 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using the Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

Automizely Mobile App Builder Team

21 juli 2021

I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ??

LE LCHI
Saoedi-Arabië
App gebruikt gedurende 19 minuten
AfterShip & Automizely heeft geantwoord 21 juli 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

Bewerkt 23 juli 2021

This app does what it says. It is best suited for small businesses and for those who just want to have a feel of their website on the mobile app. Simple and Basic, Nothing more should be expected from a free app.
UPDATE: The only struggle is to get this app removed from the store. Firstly, There's no option in the apps panel to uninstall this app, and secondly, Even after requesting many times at their customer support they don't do anything regarding this.

Yaari Bazaari
Verenigde Staten
App gebruikt gedurende 4 maanden
29 juni 2021

HOW DO I REMOVE THIS APP? I don't want to use it and I can't figure out how to delete it from my sales channels....

GreenBoxxShop
Verenigde Staten
App gebruikt gedurende 2 maanden
AfterShip & Automizely heeft geantwoord 30 juni 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Rupam
Team Automizely

24 juni 2021

CAN'T REMOVE THE APP AND NO REPLIES FROM SUPPORT THIS IS RIDICULOUS AND IS ON THE TOP HEADER OF MY WEBSITE PROMOTING THEIR PRODUCT.

BOSSY AF
Canada
App gebruikt gedurende Ongeveer 3 uur
AfterShip & Automizely heeft geantwoord 24 juni 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

Bewerkt 24 juni 2021

App is actually not very good at all. Gave it some time after installing for a few weeks to see if app would improve but it hasn't. I have several hundreds of graphic tees, hats, bags, and mugs on my website and the app only displayed 20 per category. That's pretty bad. I was told by support that eventually all items would sync to the app, not true. I tested searching for merchandise through the app, only got messaged stating no item found. That's terrible. Had to uninstall the app.

The Shurt
Verenigde Staten
App gebruikt gedurende 16 dagen
AfterShip & Automizely heeft geantwoord 21 juli 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli