Recenzje (678)
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Deep's Goated
I really love this app! It’s the best one I’ve found when it comes to connecting my store to TikTok shop. Customer support is also very fast and nice. I highly recommend!
ayushi help me get a 30 day free trial to help scale my business so far it been better then the free
Just got everything set up and Jai was so immensely helpful and diligent in making sure I was good to go. Looking forward to testing this for BFCM.
good
I give a 5 star to customer service but I cannot yet give the app a rating due to I have not used it yet
Ayushi helped me with an order issue and was able to resolve it quickly! Thank you for your help.
great help. thank you for support me :-)
Very quick help from Jai! Excited to see how smoothly this works! It already seems to be syncing perfectly!
Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience.
Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable.
Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.
Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.
Regards,
Team AfterShip