Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 86% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
2 październik 2023

So far so good! Starting new Shopify Store and launching via several Sales Channels including Tik Tok. Many reviews recommended AfterShip and will be trying myself. Install was easy, interface is simple and looks promising. Prabha did an excellent job helping me get started as I took advantage of the 30 day free trial. Looking forward to using AfterShip Feed and selling on TikTok!

InterPETation
Stany Zjednoczone
29 dni korzystania z aplikacji
13 listopad 2023

Impressed with the app's customer service. Two thumbs up!

GOTIQUE Collections
Stany Zjednoczone
3 miesiące korzystania z aplikacji
27 listopad 2023

great tool

TrendWillpowereDtech
Stany Zjednoczone
4 miesiące korzystania z aplikacji
6 grudzień 2023

Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!

Kismet Montecito
Stany Zjednoczone
Około 21 godzin korzystania z aplikacji
7 grudzień 2023

Great help from the awesome customer service and I love my 30 day free trial opportunity to get started!

Browngold Fashion
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
25 styczeń 2024

Very quick and helpful . Great response time.

MADERA WICK
Stany Zjednoczone
10 minut korzystania z aplikacji
6 grudzień 2023

Jai was fast and fantastic

The Olde Hickory Alchemist
Stany Zjednoczone
2 miesiące korzystania z aplikacji
3 październik 2023

Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.

Katie Barnes Tool Range & Education
Wielka Brytania
Około rok korzystania z aplikacji
AfterShip & Automizely odpowiedział(a) 4 październik 2023

Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience.

Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable.

Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.

Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.

Regards,
Team AfterShip

10 styczeń 2024

Very helpful

Purrfectkitty
Stany Zjednoczone
Około 23 godziny korzystania z aplikacji
1 listopad 2023

Firstly i have to say this is what i was looking for all along and finally found it. Syncing my inventory quantity was proving a real pain but thanks to Aftership -Anmol and his team were really helpful. They took me through their app and answered any questions i had. The meeting and demo was setup nice and easy. I will continue using the app as the price point is just right. The team scheduled the meeting to my availability and the aftercare is the reason for choosing them. Thanks to the team once again.

Fresh Jora Ltd
Wielka Brytania
1 dzień korzystania z aplikacji