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please delete your app to my store now. it's impossible that there ins't a way to do this on my own.
We apologize for the bad experience you have had, Our team has reached out to you via email to assist you on the same.
Regards,
Automizely Team
CAN'T REMOVE THE APP AND NO REPLIES FROM SUPPORT THIS IS RIDICULOUS AND IS ON THE TOP HEADER OF MY WEBSITE PROMOTING THEIR PRODUCT.
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!
I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application.
I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application.
Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance.
Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.
Regards,
Team AfterShip
After installing the app it was not working. I want to delete it and there is no option to do that as it shows as a sales channel and not an app.
Thank you for your valuable feedback.
It is unfortunate to know that you did not have the best experience using our app and you are also unable to delete it.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience.
You are our valued user and we will ensure that you have a great experience with our app.
Apologies for the inconvenience caused.
Regards,
Rupam Sarma Tamuli
Team Automizely
This app is quite miss leading. They make it seem like they will built an app for your store, but they are adding your store and name to their app. In essence you are advertising their app and others store.
Thanks for sharing your valuable feedback. We understand your concern and have made a note of it. Our product team is going to check the feasibility of the feature suggested by you and if found feasible to be implemented, you will be notified about the same.
Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.
Regards,
Nitish Kumar
Team Automizely
Scrap Don't Install it . its misleading . its not mobile app builder. After installing There is no option To launch or customize its showing your Own Website in Browser There is no App .
Thank you for your valuable feedback.
It is unfortunate to know that you did not have the best experience using our app.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.
You are our valued user and we will ensure that you have a great experience with our app.
Apologies for the inconvenience caused.
Regards,
Neelima Aggarwal
Team Automizely
I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare
It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience.
You are our valued user and we will ensure that you have a great experience with our app.
Apologies for the inconvenience caused.
Regards,
Rupam Sarma Tamuli
Team Automizely
I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ??
Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.
I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Regards,
Rupam Sarma Tamuli
It is SHOCKING how unprofessional and horrible Aftership's customer service and support is. If you care about working with developers who bother to respond to emails, do NOT do business with Aftership.
Dear customer,
This app is Automizely: Mobile App Builder, not AfterShip...
Our team has reached out to you to assist you. We are sorry for the bad experience you have had and in the meanwhile, we will improve our customer service in order to help our valuable customers in time.
Regards,
Automizely Team
It is unfortunate to know that you did not have the best experience using our app and you are not happy with the support. I am sorry for the inconvenience.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we are working hard to make our app user-friendly and provide a great support experience.
You are our valued user and we will ensure that you have a great experience with our app.
Apologies for the inconvenience caused.
Regards,
Team AfterShip