Recensioner (690)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
16 december 2024

Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.

RiddleOutdoors
USA
Ungefär ett år användning av appen
18 februari 2025

this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer

My Store
Vietnam
2 månader användning av appen
AfterShip svarade 20 februari 2025

We are truly sorry to hear about the frustration you’ve experienced with our app as it is showing blank screen whenever you are trying to access the account.

Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you.

Would you be available for a call at your convenience, so we can address your concerns in detail and work towards a solution?

Our goal is to make sure your experience reflects the trust you’ve placed in us.
Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right.
With sincere apologies and gratitude for your feedback.

23 oktober 2024

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

Where My Girls At Boutique
USA
6 månader användning av appen
15 december 2024

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

Medicus Custom Scrub Caps | Individuals To Hospitals
Storbritannien
Ungefär 2 månader användning av appen
AfterShip svarade 16 december 2024

Hello Medicus Team,

I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help.

I want to assure you that our applications are independent of each other and can be used on their own. Our chat support also works from the admin panel of all our products and can assure you that to chat with our support team, you do not need to connect or sign up on TikTok.

As shared on the chat you have initiated, you can cancel the subscription anytime from the AfterShip Billing section.

We've emailed you with the details and would love to set up a call to help address the issue.

Regards
Philips
Team AfterShip

12 november 2024

DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app

Christianity Shirt Store
USA
Ungefär en månad användning av appen
AfterShip svarade 13 november 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by duplicate orders, stock errors, and any difficulties in reaching our support team. Your feedback is important to us, and it’s clear we have not met your expectations.
Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution?
Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right.
With sincere apologies and gratitude for your feedback.

Regards,

AfterShip

25 november 2024

simply amazing!

Pop In Style
USA
5 månader användning av appen
26 november 2024

I would recommend AfterShip to others because their service is awesome.

E-COMMERCE SPHERE
USA
2 dagar användning av appen
30 november 2024

jai was very helpful with solving my issue

My Store
USA
9 dagar användning av appen
23 november 2024

Not working

Way You Want - USA
USA
5 månader användning av appen
AfterShip svarade 24 november 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by product synchronization and recovering the deleted products. Your feedback is important to us, and it’s clear we have not met your expectations.

Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution?

Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away.

Thank you for giving us the chance to make things right.

With sincere apologies and gratitude for your feedback.

You can always contact us via the live chat option available on your account or email us at support+feed@aftership.com

13 september 2024

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

StirringCo
Storbritannien
3 månader användning av appen