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Jai was extremely helpful and was prompt in his responses, and got down to the solution first try!
Just signed up, but customer support up till now seems good, and app is user freindly.
I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.
the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!
Best Customer support we have received,
Prabha was very professional and quick .
Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.
We highly value your business and have sent you an email with additional details.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
Quick and effective communication. Resolved the issue.
Good, everything is automated and good customer service!
Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....
jai was very helpful with solving my issue
Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!