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Not very happy. The app advises that I have made sales but in contrast, there are no orders??? I placed a test order and could see that the total sales increased but the orders didn't. I spoke to Shakti (the agent) who wasn't very helpful at all I asked about the disparity and he advised: "it takes some time to get reflected here". Which isn't helpful. I am unsure if I have customers who have paid and the status of their orders. This is potentially a bad reflection on the www.sweetieshoppie.co.uk
Thank you for your valuable feedback.
This has been noted and we will ensure that your experience with our app is up to your expectations. We are really eager to know how we can make your experience a 5 star one.
Regards,
Automizely Team
Awesome app..looking forward to doing more with it!! Great support. very responsive app. Only wish we could rename and brand the app.
So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and you found it easy.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
great help for first time users to transform shopify into mobile apps, and good customer service through chat
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Nitish
Team Automizely
Customer service is very quick to respond. You need customer service to install - no option to do it without, but not a problem. Good for a free app and looks nice but does not provide you with a searchable app in Google Play for example. The app itself is connected to several other stores but the link they provide does take you directly to your own store, which is the compromise I guess of having a completely free app. The app is easy to customise. I have 466 products in my store and so far it has uploaded about 50 products in 3 days so my estimate is that it will take over 3 weeks to get the app showing all my products which is very inconvenient. They have assured me that they are looking into this now. I would recommend for shops with a small inventory that are starting up.
Thanks for your valuable feedback.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
Please note that our app can easily be searched on the Google Play store as ‘All-in-one Shopping’ app that provides access to the shoppers to a wide range of products and stores. The ‘Automizely Mobile App Builder’ is built specifically as a mobile app for the promotion of your store, so that your customers can directly access your store from their mobiles too!
As for the products taking time to sync in the app, we are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user friendly and provide a great support experience.
Regards,
Neelima Aggarwal
Team Automizely
They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are implementing our services, we will be helping you with upgrading the plan at affordable.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Didnt take long to get a person to help me. Rep was very detailed and helpful.
Fantastic Support...swift and straight to the point with supporting visuals and much needed instructions.Thanks.
no one is responding to me, this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer. PLEASE HELP
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely
Customer service was very helpful and made it so much easier to set up my TikTok shop! Having orders connect to our Shopify will also help us manage inventory better so looking forward to using AfterShip for some time :)