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I had some issues connecting our TikTok account and I contacted customer support. Sadhan connected with me and helped me through the entire process. He made sure that we sorted out every problem together. #1 customer support I have received from any Shopify app!
Excellent assistance, walked me through entire process
Excellent App
Great. Ayushi was a big help and resolved my issue very fast.
Pooja was so helpful in resolving my issues with syncing my products! thank you guys for your help and quick chat responses :)
We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify.
There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup.
Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading.
Can't thank them enough!
Shout out to Kumar for helping clarify a few things for us on call!
Great app. Helped me to sync my Shopify products to my TikTok shop, thereby bringing my products to a greater audience.
Karan has also been fantastic in helping me sort the technical issues I faced whilst trying to sync the products.
Ayushi helped me a lot on my issue with subscription, and asking for confirmation that is resolved my issue, that is professional. Very well support team.
One of the most useful and intuitive tools on shopify app store. It gets all of my products on one page with ease.
this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend