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Fast and Helpful Customer Service, Highly Recommend Aftership and all Products with them!
great app. simple, easy to use and does what's needed. doesn't crash or glitch like some other apps.
Pooja was very kind and helpful! :)
The reps were super awesome, such great help!
Akanshka was great and helped me with what I needed
Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience.
Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable.
Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.
Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.
Regards,
Team AfterShip
PC terminal mobile page shopping experience. The interface design of shopping greetings, click to enter, you can enter the destination store web page, and then select the product to enter the product detailed introduction and evaluation content. Join the shopping cart, continue shopping, and then settle. Pay online. The design is very satisfied with a PC mobile phone operation interface app.
Aditya was super helpful assisting me with my issue of syncing products. I will be reaching out to him in the future should I have any additional concerns with the program.
nice app, good customer support, its easy to use and a must have for every store and its free, congrats to all developers
I was having an issue with my TikTok shop syncing to Aftership and the team were very helpful and called me to ensure that the problem was sorted in a timely manner. My problem is sorted and I appreciate their time - highly recommend!