评论 (682)

整体评分
4.8
每个评分等级的数量
  • 87% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2023年12月14日

ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!

iLevel Lab
美国
大约2小时 人在使用应用
AfterShip已回复 2023年12月16日

I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application.

I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application.

Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance.

Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.

Regards,
Team AfterShip

2024年1月13日

helpful

The Nashville Blonde
美国
11个月 人在使用应用
2024年1月23日

Great customer service

Ed's Plant Shop
美国
8个月 人在使用应用
AfterShip已回复 2024年1月24日

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2023年12月18日

Very helpful

Hair For Queens by My Roial Ears
英国
2个月 人在使用应用
2024年1月11日

Quick and efficient service. Thank you

Ditsydi
英国
2天 人在使用应用
2023年12月17日

It's easy to set up, has all needed features. I love it so far!

Viktoriya Beauty
美国
30分钟 人在使用应用
2024年1月11日

these guys are great.

PhotonTech
美国
大约7小时 人在使用应用
2024年3月6日

It is a wonderful app

Trendy Fashions R-US LLC
美国
大约1个月 人在使用应用
2024年1月12日

I had a question and needed understanding and got what I need in a timely matter

Dé Johnea Bianca
美国
大约2小时 人在使用应用
2024年4月4日

Very good application, got great assistance.

My Store
美国
17分钟 人在使用应用