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ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!
I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application.
I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application.
Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance.
Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.
Regards,
Team AfterShip
customer service is very helpful
Great service to use with tiktok shop
Great service and a huge help for my tiktok shop even though I am new to this app I know it will be a huge help.
Great customer service
Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great.
Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
great job, very helpful and understanding.
Customer support was awesome she answered my questions and fixed the issue promptly
Best Customer Support. Helped without a doubt.
Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!