评论 (690)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年9月5日

Quick and effective communication. Resolved the issue.

Bounce Beat
美国
4个月 人在使用应用
2024年7月1日

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
美国
大约2个月 人在使用应用
2024年3月27日

Pooja was excellent, she helped us set up our account with ease and was very helpful I'm sure she will be of great assistance in future! Thank you very much :)

Luxe Emporium x
英国
12个月 人在使用应用
2024年5月25日

I am a new business owner, meaning that I am going through a lot of issues and challenges, however, AfterShip Feed Support is extremely helpful. The AfterShip Feed Team has been instrumental in synchronizing the products from our store to TikTok, ensuring a seamless and efficient integration. Their expertise has significantly streamlined our operations, allowing us to reach a wider audience on the platform. Additionally, they are providing ongoing assistance with other issues we are encountering, demonstrating their commitment to exceptional support and service.
Sincerely, MAXPRESS.

MAXPRESS
美国
5个月 人在使用应用
2024年3月6日

This app is great. Every time I need help with something they get back to me quickly and are very professional. The only reason I'm rating as a 4 star is because they offer an essentials package of 100 orders and a pro package of 500 orders. I really think they should offer something in between both of those packages.

Chulada de vida
美国
大约1年 人在使用应用
AfterShip已回复 2024年3月7日

Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support.

We have carefully noted your suggestion regarding our pricing packages and understand your desire for a more tailored option that better aligns with your business needs. Your input is invaluable to us, and we are committed to providing pricing plans that accommodate a wider range of requirements.

We aim to offer a solution that better suits the needs of users like yourself who may require a higher order limit than the Essentials package but find the Pro package exceeds their requirements.

Could you please share your availability, so we can schedule the meeting at your earliest convenience and discuss your requirements?

Regards.
Team AfterShip.

2024年5月24日

Ayushi and the AfterShip team are top notch, super helpful and quick to respond and help resolve any questions or concerns. I'd give them 10 stars if I could and maybe a night out on the town who knows. I appreciate the service y'all provide thank you.

ARONEW
美国
8个月 人在使用应用
2024年6月14日

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Derm Dude
美国
11个月 人在使用应用
编辑时间:2024年9月5日

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
美国
3个月 人在使用应用
AfterShip已回复 2024年7月26日

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年6月12日

I had issues connecting my store, however Karan helped me in less than 10 minutes and everything worked after that. Thanks Karan! "not a fake review"

NightJect
美国
2个月 人在使用应用
2024年3月9日

Great app for easy IOS app building, TikTok Shop syncing a bit difficult but still overall a great app to use! Customer support was so helpful! Ayushi was a great help and super kind!

Better Choice Market
美国
5个月 人在使用应用