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my chat assistant was really nice and very helpful great job !
Jai is the goat
Thank you very nice app.
Fast, good and amazing customer service.
I will recommend it to my friends.
I'm using this because my Shopify app is letting me know that majority of my customer base in on a mobile device and I feel having an app would be beneficial to them. Quite a few kinks to work out with the transition but customer service is helpful. Sadly, there was no follow through on getting the app up and running for my business. Really bummed as I was looking forward to it.
Hello,
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
AfterShip Team
Terrible app, constantly says Network error and fails to sync products when all elements are correctly completed
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Could you kindly provide more information where it says Network error or fails to sync products? We would be pleased to talk to you more about the error that you ate getting over a brief meeting.
Please don’t hesitate to contact us directly at support@automizely.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Regards,
Team Automizely
I have nothing but trouble using this app. It appears it's not updated to TikTok Shop Seller Central. I had to delete it and find someone else.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. This is not the experience that we want to provide to our users.
I understand that it is time taking process to put the dimension in all the N numbers of the items, but in order to make this possible in an easy way, we can add the dimension in bulk.
You might not be able to do this as you are on the free plan, but we can give you access to update the dimension in bulk for the next 30 days as a token of apology. Hope you will accept this and we will implement this soon as we are working on the meta field of Shopify's product so that the users will not need to add the dimensions here and will capture the data from there automatically.
The developers and engineers are working on this and soon we will launch this.
Please don’t hesitate to contact us directly at support@automizely.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Regards,
Team Automizely
Kumar was very helpful and pleasant, he dealt with all my queries in a timely and efficient way and suggested ways to contact TT when he was not able to provide the solution himself.
The support team is very nice
Very easy to use. Saved me a whole lot of time and made it easy to set up my shop on TikTok. Highly recommend
Good customer support to help set up the mobile store. Looking forward to sales being generated through this!
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely