評論 (689)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年9月10日

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
英國
使用應用程式 大約2年
AfterShip 已回覆 2024年9月11日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.

We highly value your business and have sent you an email with additional details.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

2024年9月13日

Good, everything is automated and good customer service!

Top Gold Shop
新加坡
使用應用程式 24天
2024年8月9日

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.

the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Melange Blanc NYC
美國
使用應用程式 3個月
2024年9月5日

Quick and effective communication. Resolved the issue.

Bounce Beat
美國
使用應用程式 4個月
2024年8月13日

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
英國
使用應用程式 8個月
2024年7月12日

Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.

Evolve Collective
美國
使用應用程式 6個月
2024年4月17日

We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify.

There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup.

Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading.

Can't thank them enough!

Shout out to Kumar for helping clarify a few things for us on call!

Doctor Trigger
美國
使用應用程式 10個月
2024年7月7日

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
美國
使用應用程式 大約1個月
2024年9月5日

Very resposive and helpful!

Simply Me Boutique
美國
使用應用程式 大約1年
2024年9月23日

Kumar is amazing

Johnny Dealz
美國
使用應用程式 2個月