AfterShip Feed for TikTok Shop , 584 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient selling capabilities, and seamless product and order syncing between Shopify and TikTok Shop. They find the installation process simple and the 30-day free trial beneficial. Merchants commend the app's stable performance and lack of glitches. The customer service is often praised for its promptness and expertise, enhancing business operations and saving time.
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Great tool - makes tiktok shopify much streamlined, takes.a bit of getting used to though. UI could be more intuitive...Gave it 5* as customer support is excellent
Great experience so far! Very useful for getting my products onto Tiktok without having to spend hours doing it manually
Great service to use with tiktok shop
I love this app already. So user friendly.
Absolutely amazing , the help I received was huge and so helpful , thank you
It took a minute for anyone to respond but once I got in touch with Kumar we sorted out the issue within minutes.
helped me get what I needed, would have been 5 stars but, I am in a big rush and took a little long to respond
Thank you for your valuable feedback.
We understand that timely responses are crucial, and we regret the inconvenience caused by the delay. We assure you that we are taking steps to ensure that this does not happen again. Our team is continuously working towards improving response times and providing better service to our users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Good app. Does mostly what it needs to do. However it's slow to sync and also it doesn't carry across product EAN data to the Tik Tok listing, which of course is super important and very much needed.
As we have around 11,000 products, and some of them have variants, I'm not going to be manually copying and pasting every one of the barcodes from my Shopify store into the TikTok Shop equivalent listing. This is surely one of the things that the app is meant to do.
Where an EAN exists on Shopify, the conversion code they have in this app that creates the listing in Tik Tok should copy this across.
This is mega important to us and it will be (or should be) to any other Shopify merchants that would want to use your app.
I've raised this and other glitches like this with your tech / integration team, who so far have been very quick to respond, so I'm hopeful this can be added soon.
I'm surprised this hasn't been raised already. Or, is your app new and not fully operational?
Thanks for your valuable feedback. We are happy to know that you found the app good & useful.
Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further.
As for the products taking time to sync in the app, we are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user friendly and provide a great support experience.
Regards,
Team AfterShip.
the support that I got was awesome, and I thank everyone that helped me.I had a problem with some of the products not syncing over from Shopify and she helped me with it
Akinisha helped me with my 30 day trial set up. She was promoted in response and answered all my questions or concerns.