Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

October 17, 2023

Disappointing start waiting 4 hours for the 95 products to pull through as advised by chat support - unfortunately to find that it still isn't working with no real guidance on whether it will or not - support feedback is the the products are under review (this is not the case) they have not been pulled through by the app - only 4 products made it onto the tiktok shop - not a great impression at all - i then joined a google meet with Kumar who quickly resolved this issues

CurlyGirlMethodClub
United Kingdom
9 months using the app
AfterShip replied October 18, 2023

Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further.

We are happy to know that your issue has been resolved now.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

May 26, 2021

L'appli se met en place en quelques minutes. Après des ajustements et de échanges avec la hotline, l'appli fonctionne super bien . On voit tous les produits et collections. Merci pour votre aide. Je recommande vivement.

Sponsors Team
France
9 days using the app
Edited June 25, 2021

This is exactly what I was looking for. Well done. I'm sure there will be even more features in the future. Online support is great

MenZ-MenZY
Japan
8 days using the app
September 27, 2023

great customer service!

CHALONS COSM3TICS LLC
United States
8 days using the app
May 31, 2023

Kumar was very helpful in sorting out my set-up issues and the integration with Shopify. Very prompt in getting back to me.

DrLipp Stripped Back Skincare
United Kingdom
8 days using the app
June 24, 2021

their customer service is really good................................................................

Myshinywigs
United States
8 days using the app
June 30, 2021

I am loving this app so far and the support is very helpful. I am using it for a variety of things for my business.

4 Queen's Boutique
United States
8 days using the app
Edited July 29, 2021

Great help! Great support. Fast help, and great customer service. Will definitely use this service again!

Hazy Pop
United States
7 days using the app
August 16, 2023

the support that I got was awesome, and I thank everyone that helped me.I had a problem with some of the products not syncing over from Shopify and she helped me with it

CJM Horizons
United States
7 days using the app
August 24, 2023

Great experience, super helpful, thank you so much! Akanksha was very kind and knew exactly how to fix my problem.

KiZEConcepts
United States
7 days using the app