Avis (1 579)
Affiner
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Par note
I run a Shopify shop, and before this app, my visitors bailed fast because my page lacked trust signals. After adding the Money Back/SSL/Shipping badges here? My conversion rate picked up right away—orders are up 25% in two weeks, no joke.
The real win was when I messed up the badge layout: I shot a message to support, and Susan replied literally within 60 seconds (I checked the timestamp!). I thought I’d wait hours, but she sent clear screenshots immediately and even offered to tweak the design remotely. She fixed the layout perfectly in 2 minutes flat—total rockstar.
This app makes your store look pro, and having support that fast? It’s not just a tool—it’s peace of mind. 10/10, will recommend to every seller I know.
Customer support is above and beyond what I expected, especially given the fact that I am using the free plan. Any issues or bugs I had with the app working with our older theme, they solved (and then some) very quickly. These guys are awesome. I highly recommend this app. The trust badges and sticky ATC button work perfectly on our store. Super excited to keep using this app. Thank you!
The customer service was very professional in solving my problem when I encountered setup issues; it was a great experience! The software's setup functions are rich, and I hope it will support 中文 Chinese in the future!
The customer service for this plugin is very patient, the service attitude is excellent, and they handle issues very quickly. Nice!
Incredible customer service when I wanted a slight mod on the 'sales pop' done that wasn't possible through the app settings. Thank you!
The supporting team is very good. Jasmine in the chat and Anivia in the technical team did an efficient job on the color set up of the badges.
This application is incredibly powerful and completely free. If you have any questions, you can directly ask the customer service team; they are very professional and answered all my questions. It's a fantastic application plugin.
perfect APP
Very supported staff specially susan is very helpful
I want to leave my positive feedback regarding the support provided by the employee Annie. Very effective and helpful assistance for any questions I have, with quick responses!
Huge thanks to Jasmine from the Avada team! She helped me seamlessly enable and integrate the Avada app on my Shopify store. Super quick, patient, and very knowledgeable. Everything was explained clearly and set up perfectly without any hassle.
Excellent support experience highly recommend Avada just because of support like this!