Avis (5 607)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
26 mars 2023

Unbelievably quick response and support - thank you very much Avada. They helped me straight away.. literally in seconds :) Thank you, Liz.

Oh How Kind
Australie
34 minutes d’utilisation de l’application
27 juillet 2022

esther was an awesome help and was eager to help above and beyond good work must reccommended great service

Bathly
Canada
34 minutes d’utilisation de l’application
18 août 2022

this app is great! it gives trust to your customers. setup is quick and easy. Esther from their online chat support is really helpful and very quick to respond.

Tots & Moms
Philippines
33 minutes d’utilisation de l’application
13 février 2023

The app looks sleek and performs well. Had a minor issue with set up and Liz from support was extremely helpful. Thanks a lot!

Geek Crate
Royaume-Uni
33 minutes d’utilisation de l’application
21 mai 2023

excelente soporte, muy rápido y sin problemas. espero que sea la aplicación definitiva, de momento cumple con lo que necesito.

Glow Baby
Espagne
33 minutes d’utilisation de l’application
12 juillet 2022

Bom atendimento da Candace. Baixou rapidamente, muitas ferramentas, opções, muito bom para aumentar vendas no site

Pet Descontos
Brésil
33 minutes d’utilisation de l’application
Modifié le 17 juin 2023

Very easy to use and quick support on all issues. They have a very good collection of banners and announcements bars. Look at all of them before customizing. Keep up the good work team. Jasmine did a great job for providing the support quickly

Backkspace Retail
Inde
32 minutes d’utilisation de l’application
6 janvier 2023

karena gratis jadi sy kasih bintang 5. mantep meskipun gratis, bukan kaleng2.
tim supportnya juga ramah banget, ya mba jasmine hehehe

CEKA
Indonésie
33 minutes d’utilisation de l’application
2 janvier 2023

No setting has been working for two days, the app simply isn't working, it's a default shopify theme, only that they claim they have to enter the store with permissions, instead of checking the compatibility of their app with the reference store. As if it wasn't their fault at all even if everything is enabled here. They will keep haphazardly blaming without helping you, refer you to childish setup guides, simply because they don't want to fix their application.

NeliaCreations
Italie
Environ 17 heures d’utilisation de l’application
Avada a répondu 2 janvier 2023

Hi,
We are so sorry for the unsatisfied experience you 've had with the app. It should not have happened in such the way and we totally understand that the app is not for everyone.

Regarding the issue with trust badges, announcement bar and live chat, they are supposed be active on your store after being configured within the application. However, if it is an edge case, we would love to access your theme to configure them for you. Since the app is embed with the Theme 2.0, all the app applications will be edited and applied via theme settings. That it is the reason, we ask for the permission to access.

We know that theme permission is relatively sensitive data for you, so we ensure that we will safe-guard it when we work on that and we definitely ask for your permission if we may change anything in your theme.

We are trying everyday to learn and improve the app with new features and versions and then contribute for the community.

We have sent you a follow-up email. Please check your email box to receive our update.

Best regards,
Daisy

10 février 2023

Liz helped me with all the problems that i've faced. She was quick and responsive, give her a raise!

Also the tool itself really helped me to solve issues, and I hope it will increase conversion rate!

bling graphix
Lituanie
32 minutes d’utilisation de l’application