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atendimento excelente, suporte perfeito. atendente Esther foi super solicita e resolveu meu problema!
I used this app to help me do a lot. I really like how it has all features in one. Drake has been of great help and insanely quick to respond. Great team!
Whenever I make any changes with my theme. This app stops functioning. And I think they need to resolve this. But their customer support is exceptional. I have used many app for my different stores. No of those apps have such a fast response. I told my issue to one of their representative "Hana" and my issue got resolved within minutes.
I recently install this app and I must say I was initially impressed with its functionality. The support team was quick to resolve any issues I had, but I became increasingly frustrated with the pressure from the support team to leave a review. I felt uncomfortable with the constant reminders to write a review and found it unprofessional. Unfortunately, this has now gotten even worse as they are now asking me to rewrite my review. This level of pushiness and disrespect is unacceptable, and as a result, I have lowered my rating to 2 stars.
Hi there,
We are grateful that you took the time our to share your feedback with our app. We'd like to sincerely apologies for the experience you had as customer satisfaction is our top priority and we strive to deliver the best customer experience.
Your responses will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
In the meantime, if you have any questions, concerns, or further suggestions, don't hesitate to let us know by replying to this email – we'll be happy to help!
Regards,
Avada support team
I am enjoying the use of this app, I have noticed the new features and so far the transition is seamless.
Hello,
Thank you so much for your review on our app!
I’m sure that improving your sales is one of our company’s main priorities.
I would like to have a more in-depth conversation to help you make the best use of this app . I sent you a follow-up email, please open your mailbox to get our message.
Best regards,
Daisy
Jasmine was very quick and helpful would recommend the app seems very good with a lot of features to use
Je suis vraiment impressionné par la simplicité d'utilisation et la fiabilité de cette application. La synchronisation avec mon compte sur le web fonctionne sans faille. Le support client est également excellent, j'ai eu une question et j'ai reçu une réponse rapide et utile. Je recommande fortement cette application.
App has lots of features that are really useful and make your website look 10x better. Customer support Is also amazing. recommend to anyone looking for an app that will increase conversion rate. Also Liz really helped me and made the process of installing the widgets lot easier.
I appreciate support from Esther
she is so helpful and friendly
Got very good help from Liz. Good and quick customer service, and even did my countdown timer for me because of some trouble