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We installed the Avada app and also tested a couple of other trust badge apps. The Avada app was definitely the smoothest and easiest to integrate into our store. We did have an issue (entirely our fault) after we installed / then uninstalled (to test other apps) then re-installed the Avada app.
We used the live support chat and were helped by a very knowledgable support person, Juliana. She was instantly able to fix our mistake and got things up and running again in a matter of only a few minutes. On so many of the other apps we use, the support agent wouldn't have even connected yet.
Juliana was professional, prompt and knew how to fix the problem immediately! I wish all of the other apps we use had support personnel as prompt and competent as she was.
The best support team I've ever met! Every time that I need their assistence, they always solve it in the best way and there's any doubt after this. 5+ STARS
Perfect app, exactly what I have been looking for, for months. Esther with live support has been very helpful. Thank you
Customer service, lovely Janice is so promptly and friendly. Solved my problem in few seconds. Definitely recommend to others
So far so good... Candace help me in a blink of an eye! She solved all my problems and went far beyond! Great customer service!
Good app, all in one place but don't get any help from youtube but Avada customer care support is so amazing they are helping me a lot!
The customer service was perfect. Hana helped me with everything I needed efficiently and professionally.
perfect and great support i really enjoyed , sunny was good with me , helped me to fix it , i like it how fast the process
Thank you to Esther for her help. She is a very helpful and kind person. Very patient. She found solutions to all my problems. Thank you Esther..
If the app deserves a 5-star, their support deserves a 7-star. I needed some urgent help and Abby came to rescue. Understood the concern precisely at the first instance, and fixed the issues promptly. Highly recommend.