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I am new in this, and need a lot of help, and Avada tech support is very prompt and professional and i worked with Wendy who is super nice & patient. they fix every problem on the spot which makes my work easier.
definitely recommend their service. the app has multiple features that can increase your conversion rate.
update after 2 years: still great service. very happy with avada. i had worked with Tiffany recently and she was great. delivered exactly what i needed
My theme wasn't compatible with the app but customer support was extremely helpful with adding it by code manually for me. I appreciate Nim for spending the time to help add these trust badges to my website!
Do not use the FBT! It will disable your checkout button when customers skip offer. Our business has suffer losses because of this app. As for the support is good at making you wait, then tell you technical team will revert another time!
Hello there,
Thank you for your feedback and bringing this issue to our attention.
We sincerely apologize for the inconvenience and losses you experienced due to the checkout button issue when customers skipped offers. We understand how frustrating this must have been for you and your business.
We are pleased to inform you that our technical team has resolved the issue. Your checkout button should now function properly even when customers skip offers. We appreciate your patience as we worked to fix this problem.
If you encounter any further issues or have any additional feedback, please do not hesitate to reach out. Our support team is here to assist you promptly.
We value your business and hope you will consider updating your review based on your current experience with the app.
Thank you for your understanding and continued support.
Best regards,
AOV Support Team
This is a great product with a lot of potential to convert sales. i had some questions when using the app but ricky resolve all my questions in no time. Great support and they were super helpful. THANKS!
Great app, with plenty of good features, and the support of Ricky and Brian is awesome (super swift and ready to help modifying the theme to make everything work as the customer wishes). I can't find another similar app which is better. So good, keep it up!
Great app. My conversions improved after using the app.
Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful.
Thanks Rosie and the team for building this wonderful product.
Greet app with countless features and awesome customer support thank you Hana
I recently contacted the AVADA team for assistance with adding product bundles to my Shopify store, and Alyssa was incredibly helpful! She was patient with all my questions. Thanks to her expertise, she was able to set up product bundles quickly and efficiently. Alyssa’s support made a significant difference, and I’m grateful for her excellent service.
Kevin from the Avada team was fantastic! He provided prompt support and insightful solutions, making my experience seamless. Highly recommend his assistance!
Very Helpful
The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.
這款APP極符合線上店舖銷售，提供多元化支持銷售的工具
依據銷售需求提供簡單易懂且便利編輯的方式滿足推廣的需求
碰到問題利用即時線上客服相當方便，並且客服服務親切且快速解決問題
持續關心客戶便用上的問題，很大力推薦這個APP