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Been using this app for a few months now and here's an honest review of the pros and cons of this free app. Pro: The app itself is user-friendly and allows you to customize in terms of branding. Cons:
It is true that the customer service is prompt to attend to your issues however it doesn't mean that they can resolve it right away. In our experience, while they were in the middle of fixing an issue they have created another issue on our store and left it overnight while our site was live and running, We have no choice but to hire an external developer and spend extra $$ to get it fixed. By the time they were online, it was already fixed -- both the issue we raised to them and the issue they created. Hope this review help to both user and the app.
Le support et très rapide et efficace. Par contre c'est dommage dès que je fait une modification les fonctionnalités disparaissent de mon site et je dois les contacter pour que chaque modification apparaisse.
Great free app. The only downside have to ask to enable all the features, but other that probably best trust badge app out there.
Easy to set up, although it did not appear in my store and I had to contact customer support and they've made some settings to be visible. My agent was Hana and she took care of everything with ease. Thank you!
Esther helped me with Removing things which i am unable tp do from my side. She Helped really quickly. High Five
I am currently using it for trial purpose and the customer support was really helpful. Out of office hours they have helped to fix the things.
Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users
We have sent you a follow-up email. Please check your mailbox to get our update. We hope to have more chances to discuss things further.
Best regards,
Esther support was great. She paid attention to details and was able to sort the issue in less than a minute. Very nice
Jasmine was really helpful. The Query was solved by her in no time. The app is fantastic that to it's free.
App works fairly good, the customer support was thorough and timely, Jasmine addressed my issue with a single interaction. Awesome!
Sunny is good. She helps me solve the problem. But I am upset to know the timer function can't be curcle when it times up.