Avada Trust Badges Sale Pop‑up , 5,489 則評價

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
    5,359
  • 2% 的評分為 4 顆星
    118
  • 0% 的評分為 3 顆星
    6
  • 0% 的評分為 2 顆星
    1
  • 0% 的評分為 1 顆星
    5
編輯時間：2023年2月10日

I recently install this app and I must say I was initially impressed with its functionality. The support team was quick to resolve any issues I had, but I became increasingly frustrated with the pressure from the support team to leave a review. I felt uncomfortable with the constant reminders to write a review and found it unprofessional. Unfortunately, this has now gotten even worse as they are now asking me to rewrite my review. This level of pushiness and disrespect is unacceptable, and as a result, I have lowered my rating to 2 stars.

Kate & Laura
澳洲
使用應用程式 5個月
Avada 已回覆 2023年2月13日

Hi there,

We are grateful that you took the time our to share your feedback with our app. We'd like to sincerely apologies for the experience you had as customer satisfaction is our top priority and we strive to deliver the best customer experience.

Your responses will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.

In the meantime, if you have any questions, concerns, or further suggestions, don't hesitate to let us know by replying to this email – we'll be happy to help!

Regards,
Avada support team

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