Reviews (5,782)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

February 26, 2024

I had an amazing experience with the Avada's support team, all thanks to Hana and Esther. Hana was the star of the show, going out of her way to help me with every question and bump I ran into while setting up their app for my shop. Her patience and willingness to dig deep and solve problems were incredible.

Esther was great too, pitching in with helpful tweaks that made the app look just right on my site. But it was Hana's extraordinary effort and personal touch that really stood out to me.

Both of them were quick to respond and super friendly, making the whole process a breeze. A big shoutout to Hana for making everything smooth and stress-free. If you ever need help with the app, these are the folks to talk to. They're awesome!

Blissful Beauty Candle Co
United States
About 1 month using the app
January 16, 2024

Installing apps, open apps is easy for everyone but setting up is not easy for all apps then the chance we have to approach customer support here HANA helped me a lot to set up reviews and sales popups thanks a lot HANA and Avada team

Fashion with Flair
Latvia
6 months using the app
February 21, 2024

This app (as well as many others from Avada) is just super awesome and got me in no time what I needed, plus a really reliable customer support, who was able to resolve any issues in a matter of minutes. Especially I want to thank Lydia! :) Seriously, Avada & the team behind this company just rocks!

Creatado
Germany
4 months using the app
April 12, 2024

I would like to thank all the support from Avada and especially Toby for the excellent service and commitment. I had an issue with the announcement banner, and they forwarded it to the technical team, and Toby quickly solved my problem. Thank you very much! I love this app!♥

We Petz
Brazil
6 months using the app
January 12, 2024

I am very grateful and in awe with the service and help I have received from Avada.
Now I do understand why they have 5 stars rating, because they are truly amazing.
I was helped by Esther and if I could give 10 stars and more I surely did so!
Keep doing the good job by giving a excellent assistant to the customers.

Pelusepeti
United Kingdom
3 months using the app
February 29, 2024

I´ve just started to use this app, so far is working well. Customer service super fast and helpful. Esther helped me with some trouble I had and she solved very fast.

Imagina Y Compra
Spain
6 months using the app
August 27, 2024

Una aplicación funcional intuitiva y fácil de usar. Agradecer a Hana y Maison por su ayuda a la hora de configurar varios apartados de la aplicación nos han resuelto los problemas y las dudad muy rápido

Regalo Grabado
Spain
24 days using the app
November 6, 2024

Amazing customer service

fanciepaws
United Kingdom
1 minute using the app
January 25, 2024

Abby from customer support was able to help me very quickly and competently.
My problem was solved within a few minutes, thank you very much!

Matakuna
Germany
About 1 year using the app
February 28, 2024

Honestly, I had trouble with the timer appearing on the site and so I contacted their support tea, and they worked wonders. Specifically, Audrey who took the time to find the problem and create a solution. Gave her access to adjust the site accordingly and she got the job done. Avada support team clears. Thank you, again!

Catalog25
United States
About 2 months using the app