Reviews (5,783)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

December 2, 2023

I am very grateful and in awe with the service and help I have received from Avada.
Now I do understand why they have 5 stars rating, because they are truly amazing.
I was helped by Emily and if I could give 10 stars and more I surely did so!
Keep doing the good job by giving a excellent assistant to the customers.

Allure-Arcade
United States
About 1 month using the app
May 8, 2024

great app with many free features. Esther was great on customer support!

Madeinsea©
Greece
29 days using the app
December 13, 2023

Don't know what to say rather than Avada is by far the most useful Shopify app I've used, and Esther is the most responsive/helpful support I've met.

MrSpherical Store
United States
5 months using the app
February 6, 2024

I highly recommend it, it helped a lot to increase my sales.
I had a technical problem and I had immediate help from the support team, Jasmine, Tiana and Toby in the tech, who solved my problem in 2 minutes.

Casa Alentejana
Portugal
6 months using the app
January 22, 2024

The app is great and free.
The support is also highly recommended - Jasmine was able to solve a problem for me in less than 2 minutes.
I love this app!

Unique Glow
Switzerland
11 months using the app
December 18, 2023

I appreciate the opportunity to provide feedback on my experience with your support. Hana was exceptionally helpful and demonstrated a deep understanding of the issues I encountered. The assistance provided was prompt, effective, and delivered with a high level of professionalism. I'm grateful for the support I received, and Hana's expertise made the entire process smoother. Thank you for the excellent service!

WorkHow
United Kingdom
3 months using the app
April 18, 2024

Tremendous support all lovely and nice people. Thank you Avada Trust Team. It was very helpful and very fast. Appreciate that !!

FirstCare
Türkiye
About 1 month using the app
October 1, 2024

Great Hana & Charles.

ZA-ZOLA
United Kingdom
About 1 hour using the app
June 8, 2024

thanks for the help

Elegant Head Lovers Salon
South Africa
3 months using the app
April 22, 2024

Very useful application, have many applications and the support team is really helpful, Hana and Tracy were realy kind with me.

Págalo en Puerta
Chile
26 days using the app