Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

March 19, 2021

Very good experience on this app, wonderful customer service! Useful function for online sales. Great job

maravillso
Hong Kong SAR
3 months using the app
January 14, 2023

I really love this app because it already has all the features that I need to boost my sales in my shop. Their chat support Aisha is also responsive to my questions. It's just difficult to understand how to control things (at first) but thanks to their chat support Aisha, everything became smooth for me.

Outlet Manila
Philippines
3 months using the app
July 27, 2022

Instructions for set up were not as straight forward as they could have been, but the customer support from Esther was great! The badge looks great on my homepage for zenithcityapparel.com & I am excited to see how it affects traffic & conversions!

Zenith City Apparel
United States
3 months using the app
November 25, 2022

Thank you, Esther, for your help. I appreciate your taking the time to explain things to me and answer my questions. You have been very patient and helpful, and I am grateful for your assistance.

starskin
Germany
3 months using the app
May 6, 2021

I just started to explore these apps which is FREE and the support provided is good. Now I am still exploring the additional apps they provided .

Geeklifehack
Singapore
3 months using the app
Avada replied May 6, 2021

Hello,

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us!

I would like to have a more in-depth conversation to help you make the best use of this apps . I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

February 27, 2023

What a great app. There are quite a number of tools, and that they are free is really awesome. The customizations are excellent.

Remarkable Dining
United States
3 months using the app
Edited March 7, 2023

quick and friendly support by Eshter. Nice list of functies they can provide to upgrade your site the best way you can.

Style Barrel
Belgium
3 months using the app
January 23, 2022

great features for a free app. Would definitely recommend. Customer service is also great. Especially my guy Fennic

Foreva Classique
Canada
2 months using the app
Avada replied January 24, 2022

Hello,
Thank you so much for your review on our app.

I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

January 19, 2023

Great customer service, however response times could be better.

Overall it's an amazing app and I'll be referring this to my business friends for sure!

NxGear
Canada
About 2 months using the app
September 22, 2022

The app is so easy to use and the support is so fast in replying to and answering your concerns. Can't give 5 star yet since I just installed it but we'll see.

Livvys Boutique
United States
About 2 months using the app