Reviews (5,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. Key features include trust badges on product pages, sticky add-to-cart, and live chat integration, with options for custom badge uploads and displaying payment method badges. The customer service team, highlighted for members like Esther, Hana, and Tiana, is consistently praised for their quick, helpful, and efficient support, available 24/7 to resolve technical issues and enhance the user experience.

November 5, 2022

Excellent app, and very easy to use. no coding is required. Lovely designs available & lots of options are available at no charge. Emily assisted with a personalized request & she was very fast, efficient & courteous in assisting me. Great app, great support!

The Detailer's Emporium
South Africa
About 1 hour using the app
AOV.ai replied November 5, 2022

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you.

Regards,
AVADA Support Team

November 17, 2022

I'm enjoying this app. I needed some help initially, but Emily was helpful and got to the bottom of the issue quickly. I also use Avada for our SEO. I highly recommend this company. Many thanks!

Mr Injector UK - Fuel injector diagnostics, cleaning & servicing and historic restoration
United Kingdom
About 1 hour using the app
January 21, 2023

ich kann diese App nur weiterempfehlen. Der Support ist einfach SEHR GUT!
Danke nochmal an Abby für die tolle Unterstutzung :)

Joyout® Fit & Healthy
Germany
About 1 hour using the app
August 22, 2023

Exceptional service from start to finish. Their custom trust badges seamlessly match my website's style. Quick delivery and post-sale support. Boosted my site's credibility effortlessly. Highly recommended!

JUTAJI®
India
About 1 hour using the app
June 25, 2022

I installed the app for badges, and I see there is a lot more offered. Can't wait to explore.. So far Tony from support has been very helpful.

Beyond Blanks
United States
About 1 hour using the app
Edited June 11, 2022

The plugin works well, the customer service is very responsive and solves my problem quickly,very good,Especially Liz, she can quickly find the problem and solve it

JOOFIRE
China
About 1 hour using the app
July 25, 2023

I had tried many pop up apps. Finally we pick Avada.
Avada is very powerful and it has helpful supporting! Nice app.

Blossom22°
Hong Kong SAR
About 1 hour using the app
May 22, 2023

Hana is genius, react so fast and always know my needs. Thank you so much. Hope this helps conversation rate.

Orangme
Canada
About 1 hour using the app
Edited December 8, 2021

I just installed this app and need to contact support. They have friendly and prompt support. I'm new to all this and the app is very helpful with an assortment of features in 1 app so I really appreciate this. The fact that this is a free app with good features makes this very appealing. As always, it is the people behind the products that make the product great and the support is exceptional. Thank you for the great work and support.

The Mandarin
Canada
About 1 hour using the app
November 17, 2022

Abby kindly helped me set up the app. Her response was very quick and friendly. The app is really easy to use. Highly recommended.

onenova global
Japan
About 1 hour using the app