Reviews (5,733)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and building customer trust with features like trust badges, sales pop-ups, custom badge uploads, and sticky add-to-cart buttons. They praise its smooth performance and professional quality. Exceptional customer support, particularly from staff members like Hana, Esther, and Tiana, is frequently highlighted for being quick, helpful, and responsive. Merchants note a positive impact on their e-commerce operations, appreciating both the app's functionality and the effective support team.

April 15, 2021

Great app with lots of features in one app. Support from Daisy was really great and she is very knowledgable

Ely Scooters
Australia
Over 1 year using the app
AOV.ai replied April 15, 2021

Hello,
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you.

Your wonderful feedback encourages us to enhance our app and service better for you and other users.

We hope to see you again soon!
Daisy

Edited April 14, 2021

Support is fantastic. Works really well. Thank you for your helping. Easy to apply and edit this app.

Reviewcari
Japan
Almost 2 years using the app
AOV.ai replied April 14, 2021

Hello,
We really appreciate your wonderful review!

Your valuable feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.

Please do not hesitate to ask for our support anytime you need

Best regards,
Daisy

Edited August 24, 2024

This app did wonders to our shop! Daisy and Hana were always prompt and friendly in responding to us whenever we reach out to them for assistance with the app. They ensure that the issue is followed up and resolved in a timely manner to address our business needs as soon as possible, and responds to us in a clear & concise manner. Five stars to the team!

Peaches&Crème K-Beauty and Skincare
Malta
Over 3 years using the app
AOV.ai replied April 14, 2021

Hello,

Thank you so much for your valuable feedback!

The success you have with our app is what we treasure most. We will keep your nice words in our hearts. This is a big motivation for us to improve AVADA better and better.

With appreciation!
Daisy

April 14, 2021

Great app and very friendly customer service. There are really many options to be able to best satisfy your recuisites

Cookin Happy
Italy
5 months using the app
AOV.ai replied April 14, 2021

Hi,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app and customer support.

What you think of us is very important and every day we work to improve and deliver the best service to you.

Please feel welcome to ask for our support anytime you need
Daisy

Edited April 13, 2021

Great tools to help increase the conversion rate. Great tools to help increase the conversion rate. I had issue with installing one of the tools and their chat sorted it out within 2 minutes, that too without any paid plan! Excellent service!!

DubaiScents.com
Pakistan
26 days using the app
AOV.ai replied April 13, 2021

Hello,

Thank you so much for your lovely words! We much appreciate your feedback as this helps us enhance our product and service even better

Please stay in touch!
Daisy

April 13, 2021

I am using this app for trust badges and sticky add to cart.. the features are amazing and excellent customer support!

Eccentric You
Canada
17 days using the app
AOV.ai replied April 13, 2021

Hello,

Thank you so much for leaving us a lovely review! We are so happy to hear that you are satisfied with our app and service.

Please do not hesitate to ask for our support anytime you need us.

Happy selling!
Jasmine from AVADA

April 12, 2021

I used this app to help me on trust badges and worked very well its simply and shiny hope everyone enjoys on top it is free

Print My Wear
United States
10 months using the app
AOV.ai replied April 12, 2021

Hello,
We greatly appreciate your kind words! Thank you so much for sharing your feedback with us and the community.

Please do no hesitate to ask for our support anytime you need

Happy selling!
Daisy

Edited April 12, 2021

Muito bom, gostei bastante do app e do suporte muito prestativo, eles realmente querem te ajudar com qualquer coisa,

AvenShope
Brazil
2 months using the app
AOV.ai replied April 12, 2021

Hello,

We wanted to express our appreciation for your valuable feedback on our app! Thank you so much for your lovely words, which is a big motivation for us to improve the service better for you and other users.

Please do not hesitate to reach out anytime you need our support!
Daisy

April 11, 2021

#masterclass for support
The app is easy enough for a higher lever novice, like me. TranceDiva clothing site is in excellent hands with Avada!

TranceDiva
United States
4 months using the app
April 10, 2021

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Toyyyblocks
China
3 months using the app