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Audrey est géniale
Opened a chat with Esther and she got back to me within a minute, and resolved the issue of the bar not showing on the site due to the collected after consent tick box not being ticked. Thanks for you quick response and help.
Prakash helped me a lot and is very friendly. By far one of the best customer relations I've come across
Avada is a very good app ! easy to use and well working. I needed some technical support for custom CSS, Esther and Maison was very professional and kind, they find me a solution in few minutes. Thanks to them !
Easy to set. I had some questions about settings and Esther helped me to complete them in a few minutes!
This app worked wonders. The cookie pop-ups do not take up the whole screen like most of the apps on the shopify store and they have a dedicated team of people who will solve any problem that you ask of them and there super fast response time was the best part. I can't tell you many apps I have used and they would respond in a day, maybe two at most, but with this app they responded within minutes. I had the pleasure of working with Anthea today and she was very helpful and patient with me. Must give a big kudos to Anthea and her team.
I must say that this brand (AVADA) of apps is great for first time drop-shippers like myself.
Emily was nice enough to look into things even when the things were my own fault! Great service!
The Avada Cookie Consent is very easy to set up and includes everything we need plus added benefits. My experience with customer service was excellent - Hana was very quick and thorough in responding to my inquiry.
I had an issue with enabling the app on my shopify theme, but was quickly assisted by Esther in support. Looking forward to the preference tool being added in the coming weeks.
I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.